We ship worldwide with EMS (2-5 weeks) and Air Mail (3-6 weeks). Both of these shipping methods come with a tracking number. The shipping rates are calculated during the checkout.
The orders are usually shipped within one business day.
Such items as software modules, licenses and subscriptions are shipped online. We process digital orders during our working hours. In most cases these orders are fulfilled within one hour.
Payments can be made with PayPal in US, Canadian or Australian Dollar, Euro and British Pound with no additional fees.
Please be aware that the currency exchange rates are updated automatically every day which may affect the prices you see in your currency.
Most of our products carry a one-year warranty, unless stated otherwise. The warranty does not cover damage caused by accident, misuse, abuse, neglect, power surges, unauthorized product modification, or repairs.
Customers are responsible for any shipping costs on items sent in for warranty evaluation/repair. The costs of warranty work and standard return shipping to our customers are included in the coverage of the warranty.
Items that don't require activation, such as cables and adapters, and USB dongles that weren't activated can be returned within 14 days upon receiving them providing that they weren't used and are in perfect condition. If you'd like to return such item, please contact us.
We do not offer refunds on digital products including software modules, licenses and subscriptions.
If you have any questions, please feel free to contact us.
Last edited: August 27, 2020